WeMaintain Contracted By With KeolisAmey Docklands For Lift And Escalator Maintenance Solutions

WeMaintain Contracted By With KeolisAmey Docklands For Lift And Escalator Maintenance Solutions Nearly six months after setting up in London, WeMaintain has just signed a contract with KeolisAmey Docklands (KAD), operator of the London Docklands Light Railway (DLR).

This new four-year contract with KeolisAmey Docklands represents the provision of lift and escalator maintenance solutions to all London Docklands Light Railway stations.

The agreement will see the Paris and London-based startup, provide maintenance services covering 86 lifts and 30 escalators across the DLR network. Additionally, their proprietary Internet of Things (IoT) solution will be installed on all lifts and escalators, providing live data to KAD that will give better insights into the operational state of critical equipment and open-up new possibilities for improved understanding of asset utilisation.



Commenting on the agreement, Tom Harmsworth, UK managing director of WeMaintain, said that their operations team has deep experience of the rail environment and they look forward to bringing a new approach to this part of the industry.

WeMaintain believe the agreement will bring innovation to the DLR through the implementation of their IoT technology which will see sensors installed on all of the DLR’s 86 lifts and 30 escalators. This will provide KAD with early warnings of possible equipment failure, enabling effective and efficient resolution of any issues.

WeMaintain and KAD anticipate that once the effectiveness of the IoT solution has been confirmed it will facilitate a total shift to predictive maintenance.

Incentivising engineers to deliver on agreed customer KPIs is WeMaintain’s policy, with performance bonuses paid monthly. This, they believe, differentiates them from competitors and helps to ensure consistent high-performance.