Designer Contracts Pulls Out All The Stops To Beat Pandemic Delay

Stairs and corridor at Dorothy Terry House with safety flooring fitted

Designer Contracts, the UK’s largest flooring contractor, has supplied and fitted a leading West Midlands specialist dementia care living home with safety floorcoverings – despite major delays caused by the second national lockdown.

The company ensured a super-swift turn-around at Dorothy Terry House following a seven month delay on materials – ordered last October – caused by the winter COVID resurgence.

The home at Redditch in Worcestershire is a 42 bedroom retirement complex specialising in dementia care living. Over 1,000 square metres of communal corridors, stairs, landings and lounge areas, spread over five floors, were identified as areas in need of replacement. Undertaking its first project as a preferred supplier for the Rooftop Housing Group, Designer Contracts was asked to uplift all the existing flooring and replace with PolySafe Wood FX safety vinyl.

Said Adam Denny, asset investment manager for the Rooftop Housing Group: “Our priority is the safety and wellbeing of our residents, and it was reassuring that Designer Contracts appreciated their complex needs. The specification we required for the flooring was met exactly with a quick turnaround once the project was signed off.”

PolySafe Wood FX is a high specification safety floor, perfect for environments such as Dorothy Terry House, combining decorative designs with sustainable slip resistance and high durability. Featuring authentic reproductions of popular and high clarity wood designs, the range incorporates a light to dark colour spectrum with non-intrusive safety aggregates in the vinyl to create a safe yet attractive interior in commercial or residential areas.

Said Matt Timmins, regional manager for Designer Contracts’ West Midlands office, which supplied and fitted the flooring: “To undertake such a project during a national lockdown presented additional challenges for the team but we approached the project with flexibility and a positive mindset.

“The scale of the work meant large communal corridors were unavailable to residents while the levelling compound was setting, so it was important that frequent updates were shared with all stakeholders, including the clinical staff who oversaw the residents’ needs.”

Ed Pajak, sales manager for Designer Contracts added: “I’m really proud of the team and the way everyone rose to the challenge presented by the client. At the time, the Easter bank holiday was just days off from the start of the project and COVID restrictions were due to ease. We had just a couple of days to complete the communal lounge so residents could finally welcome family and loved ones back into the building.”

Following the success of the Dorothy Terry House project, the Rooftop Housing Group has now instructed Designer Contracts to prepare quotes for a further seven similar sized projects in Worcestershire.

Designer Contracts is based in Chesterfield, Derbyshire and operates across 15 UK regional facilities.

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Designer Contracts Pulls Out All The Stops To Beat Pandemic Delay