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Pitney Bowes Smart Access Management^®: The Solution To Everyday Challenges Faced By Facilities Managers

Today’s facilities managers face challenges that go beyond basic visitor management. Their role is critical in ensuring that the building, its services, and processes work harmoniously to support the people within. This involves managing security, data privacy, space, people, and resources effectively. The task, however, comes with its own set of challenges, especially in today’s dynamic environment where safety, efficiency, and compliance have taken centre stage. Traditional methods like physical guest books no longer suffice. It’s here that Pitney Bowes Smart Access Management^® (SAM) comes into play because it has been developed to address the pain points faced by facilities managers every day.

Streamlining Operations

Imagine being able to manage all access points from a single platform, reducing manual labour and minimising errors. With SAM, you can precisely and easily oversee all in‑person visitor, contractor and employee registration, track on‑site attendance, manage workspace bookings, and even handle compliance and reporting. SAM isn’t merely about monitoring who’s coming in and out of your sites or booking workspaces; it’s about transforming operations into a smooth‑sailing experience for you and your organisation. By automating these processes, SAM supports you in saving time, improving accuracy and reducing operational costs - making your operations fast, secure, and simple. In a world that’s moving towards digital solutions, SAM keeps up with the pace. It enables pre‑booking of facilities, thereby eliminating the need for last‑minute arrangements and ensuring optimal utilisation of resources.

The Solution

Backed by research, SAM caters to the needs of any organisation no matter how big or small. At the core of our solution is an intuitive administrative portal, designed for effortless and streamlined operations management with the added benefit of multi‑user support, should you choose to have members of your team manage the backend. To complement this, we offer a selection of robust kiosks in three sizes, ensuring an ideal match for your preferred setting. But our commitment to enhancing your experience doesn’t stop there. We further empower you with our Visitor I Workspace Manager companion app, available for both smartphones and tablets, delivering convenience and control directly into your hands.

Versatility With Visitor I Workspace Manager Companion App

Our companion app amplifies the functionality of SAM. For administrative users, this tool serves as a mobile extension of the desktop admin portal, ensuring full control over administrative tasks, whether at the desk or on the move. From managing on‑site attendance, conducting emergency evacuation roll calls, to reviewing and approving required documents, this app brings convenience and efficiency to your fingertips.

For staff users, the app supports automatic sign‑ins and sign‑outs via geofencing technology. Staff can pre‑book site visits, set prerequisites for guests, and reserve workspaces before they even step foot in the office. All these features aim to make operations smoother and more efficient, saving valuable time and resources.

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Ensuring Safety And Compliance

Safety is a crucial concern for any facilities manager. With SAM, you can rest assured that your safety and compliance protocols are being adhered to. With real‑time visibility into access status, total numbers, and compliance, you gain greater confidence and assurance. Both the PC portal and mobile app prove invaluable when tracking who’s in the building at any given time and during emergencies as it provides you with access to evacuation lists and enables roll calls directly from the mobile app. This ensures workplace safety and facilitates rapid response in emergency situations. What’s more, it provides contactless access with QR codes for regular visitors, reducing touchpoints and enhancing safety.

Enhancing Visitor Experience

While SAM is designed to make operations efficient and secure, it does not compromise on the visitor experience. From hassle‑free pre‑registration and quick check‑ins to easy navigation within the building, every aspect of the visitor journey is taken care of. SAM’s sole aim is to provide a supportive and welcoming atmosphere for all visitors, making their interaction with your organisation smooth and pleasant. The professional and seamless experience leaves a positive impression on visitors, thereby enhancing your organisation’s reputation.

Your Trusted Partner

In a world where facilities management is evolving, Pitney Bowes is your trusted partner. We align with emerging trends and adhere to best practices to provide solutions that not only address today’s challenges but also anticipate tomorrow’s needs. Committed to supporting you every step of the way, we ensure you progress at your own pace while retaining full control. But we don’t stop at providing an excellent solution. We listen, learn, and enhance through our relationship with you. We’ll leave you with one of our valued clients who share their experience:

“…the experience has been seamless – from the effortless installation and comprehensive training to the smooth day-to-day operations… a fantastic piece of technology that simplifies visitor management in ways we never thought possible. It offers a plethora of options for managing visitors, employees and contractors ensuring we can tailor our approach to fit our needs perfectly… the user-friendly portal makes system control a breeze, even for those of us who don’t make daily adjustments. We firmly believe it’s a game-changer for any office environment. If you’re seeking an efficient, straightforward solution for visitor management, look no further than Pitney Bowes.” — Graham Hill, Workplace Service Manager, Imagination Technologies

Why not experience Pitney Bowes Smart Access Management for yourself. Visit our website at www.pitneybowes.com/uk/smart access management.html to learn more.