Retention and expansion are the focus for award winning hospitality services business
Zoë Watts has joined the independently owned hospitality services business, Bennett Hay, as Business Development Director.
Zoë joins Bennett Hay with standout experience gained at some of the UK’s leading hospitality operators including Vacherin and Tate Catering, as well as heading up events and catering at The Natural History Museum. Zoë also sits on the catering and hospitality special interest committee with the Institute of Workplace and Facilities Management, the professional body for workplace and facilities practitioners.
Bennett Hay has had a run of high-profile workplace contract wins and Zoë’s role will be to further develop the company’s growth strategy focussed on workplaces, as well as diversifying into the conference and event sector. She takes a place on Bennett Hay’s leadership team which is responsible for driving commercial strategy, organisational culture and Bennett Hay’s environmental, social values and governance.
Anthony Bennett, founder, comments: “We are delighted to welcome Zoë to the team and look forward to learning from her vast experience. People are our biggest asset and Zoë brings huge gravitas as we consolidate our position as the go-to operator in the workplace and facilities sector.”
Zoë Watts, Business Development Director, adds: “I’ve watched Bennett Hay develop for more than a decade and I’m delighted to join the organisation as it heads into the next chapter in its growth. The company has a reputation for encouraging creativity and entrepreneurialism and I’m delighted to bring my voice and experience and be part of such a driven, focussed and fun team.”
Bennett Hay has strived to innovate and lead the workplace management sector since it was founded in 2010. It was one of the first organisations to create a ‘Happiness Officer’ whose focus is to bring workplace experiences and clients’ corporate cultures to life through community engagement. Bennett Hay is also currently shortlisted in the UK Customer Experience Awards ‘21 for its customer-centric culture.
Bennett Hay has built a notable portfolio of offices and estates where the company oversees facilities and guest experiences with clients including Landsec, Fremantle, Weil, Gotshal & Manges LLP, Here East and The Leadenhall Building. The privately owned organisation has also regularly held a place in the Best Places to Work in Hospitality in recent years.